Request
Request aircraft
Choose the mission type and send the requirement. The 24/7 desk sources aircraft and returns with priced options. For urgent movements, call the desk directly.
Desk around the clock: +49 172 6111193
What we ask for
Which details matter — and why
The more precise the input, the firmer the options. If something is missing, send the request anyway — the desk closes the gaps on the call.
Origin and destination airport
IATA or ICAO code, or the city. The airport drives slots, night curfews, handling equipment and therefore a large share of the price. An alternate field 80 km away can make a rotation materially cheaper.
Ready date
The day the cargo is packed, documented and available for collection at the departure airport — not your desired arrival date. A realistic ready date avoids waiting time that is billed as aircraft standby.
Weight and pieces
Gross weight including packaging, pallets and securing material. Payload and volume together set the aircraft class: light bulky cargo consumes volume, heavy compact cargo consumes payload.
Dimensions per piece
Length, width, height and weight per item type. As soon as a single piece exceeds a freighter's door envelope, half the fleet drops out — which is why a rough estimate beats an empty field.
Dangerous goods
Batteries, paints, aerosols, chemicals and engines with residual fuel fall under the IATA DGR. UN number and class govern loadability, segregation and approvals. “Unclear” is a valid answer — the desk clarifies the classification.
Temperature and handling
CRT, COL, FRO or a custom range, plus requirements such as cool chain on the ground, lashing plans, crane needs or attendants. These points determine stations, equipment and ground times.
Questions
Questions about the request
What customers most often ask before sending a requirement.
See all questionsNo. The form works without registration. A business account is optional and adds status tracking and document exchange in the portal; verification is usually the same business day.
First response is usually within 60 minutes, around the clock. For AOG and time-critical cases, calling the desk is the fastest route.
Send the request anyway. Using “Send now, details by phone” only route and contact details are needed; the desk starts checking availability and clarifies the rest on the call.
Yes. The draft is stored locally in your browser and offered for resumption on your next visit. It is cleared after submission and expires after 14 days.
Route, dimension and weight details are used solely to source capacity. Operator names, margins and internal sourcing data are never shared with third parties.
Yes. Packing lists, drawings, safety data sheets or RFP documents up to 20 MB can be uploaded in the form and speed up the review considerably.
Keep reading
Related services
Knowledge
- What is a cargo charter?How ad-hoc, full, part and series cargo charter work: pricing drivers, lead times, documen
- What is ACMI / wet lease?ACMI, wet lease, damp and dry lease compared: cost split, guaranteed block hours, regulato
- Cargo charter quote requirementsWhat a charter desk needs to price a freighter: route, ready date, weights, dimensions per
- Cargo charter cost driversCost guide
- How a cargo charter booking worksProcess guide
- Overflight and landing permits for cargo chartersCompliance guide
- Outsize and heavy air cargoLoading guide
- Temperature controlled air freightCool chain guide
Move the next mission
Send the requirement and the desk will come back with sourced options, or call now if it is time-critical.