Operator selection, standards and documentation
Quality and compliance in charter brokerage
We do not operate aircraft, so our quality work sits in selection and control: which operator, which station, which acceptance and which paper trail. Those four decisions carry the risk on every mission.
Submit a requirement any time — no account needed · first response usually within 60 minutes · 24/7 for AOG and time-critical. Optional: business account for status tracking
In short
Compliance in charter brokerage means verifying the operator, the station and the written acceptance before capacity is offered. Certificates, insurance limits, commodity acceptance and handover records are checked per mission and kept on file for the flight.
- Checked per mission
- AOC, insurance, fleet, acceptance
- Written before booking
- Restricted commodity acceptance
- Frameworks
- IATA DGR, GDP, live animal rules
- Our role
- Broker, not aircraft operator
Scope of service
Quality & Compliance
AOC validity, insurance cover, fleet status and commodity acceptance checked per mission.
- Operator and AOC verification before an option is offered
- Insurance and liability confirmation per contract
- Commodity acceptance in writing for restricted cargo
- GDP, cold-chain and dangerous-goods handling requirements
- Handling agent and station capability assessment
- Post-flight documentation and irregularity reporting
How we control risk
Operator vetting
AOC validity, insurance cover, fleet status and commodity acceptance checked per mission.
Station capability
Handling agents assessed against the actual commodity and equipment needed.
Documented chain
Instructions, acceptance confirmations and handover records kept per flight.
Direct to operator
One brokerage layer, not three.
In air cargo charter it is common for a requirement to travel through several intermediaries before it reaches the aircraft operator. Each layer adds its own commission to the same flight. We work directly with operators, so the quote you see carries one commercial layer.
Typical chain
- 01Shipper or forwarder issues the requirement
- 02Broker A takes the enquiry, adds margin
- 03Broker B or C is asked for capacity, adds margin
- 04Operator finally quotes the flight
With Cargo Charter Network
- 01You submit the requirement once
- 02We approach operators directly from our network
- 03You receive comparable options with one accountable contact
No stacked commissions
The requirement is not passed sideways to other brokers who each need to earn on the same lift.
No cost on top for you
We are remunerated by the operator. Our involvement does not add a separate fee to your charter price.
Faster and cleaner information
Payload, dimensions, ready date and airport constraints reach the operator unchanged, instead of being relayed through several desks.
Real comparison, not one option
Because we source across operators ourselves, you see the realistic market for that routing rather than whatever one intermediary could reach.
Availability, pricing and acceptance always remain with the operating carrier. Where a requirement can only be served through a partner, we say so before you decide.
How we work
Broker, not operator
Cargo Charter Network does not operate aircraft and employs no flight crew. Every flight is performed by a licensed operator we source, compare and coordinate.
Operator selection
Operators are checked for AOC validity, insurance, aircraft configuration and route authority for the specific mission before a price is put in front of you.
One accountable contact
The same person handles sourcing, contract, permits, handling and flight watch, so there is no handover gap between quote and arrival.
What we will not do
We do not quote capacity that has not been checked with an operator, and we do not confirm acceptance of restricted commodities before the operator has accepted them in writing.
Requirement enquiry
Send the requirement to the desk
Route, ready date and payload are enough for us to start checking operators.
Requirement data stays confidential; supplier identities and margins are never shared.
How to submit a requirement
How a requirement is handled.
You send the requirement straight to the desk — no account needed. We work it against operators immediately and come back with compared options.
- 01
Send the requirement
Route, ready date, weight, dimensions, commodity and handling notes — no account, a few minutes.
- 02
We check
Availability, payload and route permissions are checked directly with operators.
- 03
Receive options
Compared operator options with payload, slots, handling and timeline — one accountable contact.
- 04
Account (optional)
For status tracking and document exchange in the portal. Account verification is usually the same business day.
No supplier identities, margins or internal sourcing data are shared. Requirement data is treated confidentially.
Aircraft
- 01Operator AOC, insurance and safety record checked per mission
- 02Handling stations screened for the commodity, not only the aircraft
- 03Documentation trail kept per flight and per handover
- 04Restricted commodities confirmed in writing before commitment
Availability is subject to route, payload, permits and operator acceptance.
Capacity structures
Four ways to buy the capacity
The same requirement can be bought as a whole aircraft, as a share of one, as reserved space on a running rotation or as leased capacity with crew. The structure decides the price far more than the aircraft type does.
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01
Full charter
One shipment fills a deck, or timing and commodity rule out sharing
You control the schedule, the loading plan and the routing.
02
Part charter
Volume fills part of a deck and the ready date tolerates consolidation
Cost is shared across shippers inside one build-up window.
03
Blocked space
Recurring volume on a lane that already has a rotation
A fixed allocation per flight, committed for a defined period.
04
ACMI / wet lease
Capacity is needed for weeks or months, not for one flight
Aircraft, crew, maintenance and insurance leased against guaranteed block hours.
Fuel, ATC, airport charges, handling and de-icing sit outside an ACMI rate. On charter they are inside the quoted price unless stated otherwise.
Around the flight
What we coordinate besides the aircraft
A charter is only as good as the ground scope attached to it. These items are quoted and coordinated as part of the mission, not left to the shipper.
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Customs and documentation
Export and import entries, transit procedures, temporary export for repair, preferential origin papers and the broker interface at both ends.
ULD build-up and packing advice
Pallet and container build-up, load spreading, lashing plans and guidance where packaging would fail an operator acceptance check.
Trucking and last mile
Pre-carriage, on-carriage, air-ride equipment where needed, low-loaders and permitted road routes for outsize crates.
Permits and slots
Overflight, landing and cabotage permits, airport slots, night curfew handling and diplomatic clearances where they apply.
Temperature and monitoring
Cool storage, active or passive units, cool dollies, data loggers and shock or tilt indicators read at each handover.
Supervision and escorts
Loading supervision, attendants for live cargo, security escorts and sealed handovers for high-value consignments.
Compliance background
What we verify before an option is presented
Every option starts with the operator: certificate validity, the aircraft on the certificate, insurance limits, and whether the operator has flown the commodity and the region before. An attractive price from an operator that cannot legally or practically fly the mission is not an option.
Where the cargo is restricted, temperature-critical or live, acceptance is confirmed by the operator in writing. Nothing is assumed from a general capability statement.
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Standards we work against
For pharmaceutical and healthcare loads the reference framework is GDP with CEIV-relevant handling at the stations involved. For perishables it is unbroken cool chain and short tarmac exposure. For dangerous goods it is the current IATA DGR plus operator variations, which are stricter than the regulation in many cases.
We state which standard applies to your mission and which party is responsible for each element, rather than presenting certificates as a marketing badge.
What we do not claim
We do not hold an air operator certificate, we do not certify aircraft and we do not audit operators as a certification body. Our role is selection, comparison, written acceptance and coordination, with responsibilities documented per contract.
Where a requirement exceeds what can be sourced responsibly, we say so instead of quoting it.
Questions
Frequently asked questions
Answers from daily desk work: payload, ready date, permits and cost drivers.
See all questionsWe verify certificates, insurance, fleet status and commodity acceptance per mission and keep a record. That is a broker-level assessment, not a certification audit by an accredited body.
Many are, but membership alone is not the test. What matters for a specific flight is the certificate scope, the insurance cover and whether the operator accepts your commodity.
Liability follows the contract of carriage and the applicable convention. We name the carrier, the liability limit and the insurance option in the proposal so the exposure is visible before booking.
By selecting operators and stations with the required cold-chain capability, specifying the equipment, and documenting temperature control at each handover.
The desk works the recovery, informs you with the actual status rather than a forecast, and issues a written irregularity record after the mission.
Talk to the desk
Urgent? Call the desk directly.
AOG and time-critical requirements can be raised by phone or email at any time — no account required.
- Phone
- +49 172 6111193
- Availability
- 24/7 for AOG and time-critical
- First response
- Usually within 60 minutes
Keep reading
Related services
Knowledge
- What is a cargo charter?How ad-hoc, full, part and series cargo charter work: pricing drivers, lead times, documen
- What is ACMI / wet lease?ACMI, wet lease, damp and dry lease compared: cost split, guaranteed block hours, regulato
- Cargo charter quote requirementsWhat a charter desk needs to price a freighter: route, ready date, weights, dimensions per
- Cargo charter cost driversCost guide
- How a cargo charter booking worksProcess guide
- Overflight and landing permits for cargo chartersCompliance guide
- Outsize and heavy air cargoLoading guide
- Temperature controlled air freightCool chain guide
Move the next mission
Send the requirement and the desk will come back with sourced options, or call now if it is time-critical.
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